ACME account processing queued - how long is normal?

 
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grimblewald
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Joined: 23 Apr 2020
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PostPosted: Thu Apr 23, 2020 1:54 am    Post subject: ACME account processing queued - how long is normal? Reply with quote

HI all,

I followed the guide for applying for free SSL/TLS, in the guide it mentions that the account registration should go fairly quickly. Its been 24 hours and its still processing. I was wondering how long is normal?
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admin
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Joined: 03 Mar 2002
Posts: 1026

PostPosted: Thu Apr 23, 2020 7:20 pm    Post subject: Re: ACME account processing queued - how long is normal? Reply with quote

grimblewald,

Quick is in the range of a few seconds to a minute at most. A long wait of 24 hours means that Let's Encrypt was unable to reach your server due to a network issue (mostly because your site is not reachable on port 80 from the outside world.)

Anyway, it is recommended that you contact our technical support by email and to send them your abyss.conf file as well as a screenshot of the ACME Bot Status page in the console where it is showing that it is still at the processing stage.
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