HTTP error with MKV files

 
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DanielC
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Joined: 19 Jan 2008
Posts: 9
Location: France

PostPosted: Sat Jan 19, 2008 8:26 pm    Post subject: HTTP error with MKV files Reply with quote

I keep getting a HTTP error when I try to download a video from my server that's in the .mkv format.

I thought that this was probably a MIME type problem, so I added the following MIME types to Abyss :

- video/x-matroska for .mkv
- audio/x-matroska for .mka

The videos now show up with those MIME types, but it didn't fix the problem.

Here are some screenshots :





The error message says that the HTTP header provided is not valid.
I'm getting this error with Internet Explorer 7, if I use FireFox 2 it works.

The .mkv is setup properly on my PC, as I can play them with fine with VLC or Media Player.
Not that this should have any infulence, as I should still be able to download it, codec installed or not.

Does anybody have a suggestion?
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aprelium
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Joined: 22 Mar 2002
Posts: 6800

PostPosted: Mon Jan 21, 2008 4:41 pm    Post subject: Re: HTTP error with MKV files Reply with quote

DanielC,

Could you provide us with the URL that causes this problem?
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DanielC
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Joined: 19 Jan 2008
Posts: 9
Location: France

PostPosted: Sun Feb 03, 2008 2:23 am    Post subject: Reply with quote

Sorry for not replying sooner, I've been very busy lately ...

You can try this, test.mkv at the following URL ...

- http://www.sillyproject.com/temp/

It seems to work fine in Firefox and Opera, but not IE as I said.
I only have IE7, so I don't know what happens with IE6 ...

When I click directly on the link it says the page cannot be displayed.
When I right click and choose save target as, it gives the HTTP error above.
If I right click and use a download manager, like GetRight, then it will download ...

The problem is comming from IE, but if it's IE itself or the server somehow, I dunno.
Oh, and it does exactly the same thing on all the PC's I have here, Vista or XP ...
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pkSML
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PostPosted: Fri Feb 29, 2008 3:53 pm    Post subject: Reply with quote

In Firefox, it works perfectly, but not in IE6. IE apparently cannot handle files that large. The 1GB file starts downloading fine in IE6, though.

Here's what I get: (you can see the HTTP headers in the bottom pane - Abyss is handling the file request perfectly)


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PostPosted: Wed Mar 19, 2008 6:04 pm    Post subject: Reply with quote

DanielC,

We confirm pkSML's diagnosis. Many browsers are still not able to handle large files. Large here depends on the OS you are using but it is usually something beyond 2GB.

Abyss Web Server knows how to handle very large files (it can deal with files that are 2^63 bytes large on Windows NT/2000/2003/XP/Vista, Linux 2.4 and later, Mac OS X, and FreeBSD). But unfortunately, not all clients can do that. Many are still limted to 2^31 bytes (2GB) and do not even properly read the sent headers when they find large numbers.

(By the way, since you are an X2 customer, we suggest that you contact us in the future using our priority email address for faster response times.)
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