Good Knowledge Base Script

RTAdams89 · - Joined: 06 Nov 2005 Posts: 102

Hello. I have become the unoffical IT department at my place and now that I realize how many people come to me with the same questions I am looking for a solution. I want to make a web site that allows people to quickly look for an answer to there question and if it isn't already covered, submit there question where I can then post an answer on the site. I however, don't want to keep editing a HTML file and updating it every time a new question is asked. I was thinking about using a message bored (like Punbb) and having one forum where people can post questions, then I type an answer move the whole thread to an "Answered questions" forum. This seams like inefficient though. Is there a better way to go about this while still keeping it simple?

Moxxnixx · - Joined: 21 Jun 2003 Posts: 1226 Location: Florida

You could use a forum to do this. But, you might want to consider installing a full
CMS (content management system) on your site. Installation is just as easy as
installing a forum.

You can get more info and demos of the most popular free CMS' at opensourcecms.com.
Personally, I prefer e107. It has a built-in forum and there is an optional FAQ plugin that
works very well. e107 is very easy to customize and has lots of themes/plugins to use.

AbyssUnderground · - Joined: 31 Dec 2004 Posts: 3855

Try http://scripts.inexistent.org/faqtastic . I found this on a website I was recently on.
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Andy (AbyssUnderground) (previously The Inquisitor)
www.abyssunderground.co.uk