Aprelium Mail Offline

 
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TRUSTAbyss
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Joined: 29 Oct 2003
Posts: 3719
Location: USA, GA

PostPosted: Tue Jan 11, 2005 4:24 am    Post subject: Aprelium Mail Offline Reply with quote

Every time when I try and send mail to the following e-mail aaddreses , I
get a bounced back e-mail saying Delivery Status Notification error... :/

Quote:

This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed.

*@aprelium.com


Note: * = support , beta , forum ect...
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admin
Site Admin


Joined: 03 Mar 2002
Posts: 942

PostPosted: Tue Jan 11, 2005 3:38 pm    Post subject: Re: Aprelium Mail Offline Reply with quote

Thank you for notifying us about this problem. We have contacted our DNS zone manager and we hope this will be fixed soon.
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goose
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Joined: 17 Sep 2002
Posts: 608
Location: The Land Of OZ! come here toto!

PostPosted: Tue Jan 11, 2005 7:03 pm    Post subject: Reply with quote

no mail is good mail.
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admin
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Joined: 03 Mar 2002
Posts: 942

PostPosted: Thu Jan 13, 2005 3:30 pm    Post subject: Re: Aprelium Mail Offline Reply with quote

The problem is now solved and we can accept emails as before.

Sorry for the interruption of service.

Our registrar messed with our DNS zone settings and set the MX record to another server (not ours). So all the emails were sent to the wrong computer. This latter was rejecting all emails. It took them more than 24 hours to acknowledge their error and to fix it.
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k1ll3rdr4g0n
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Joined: 04 Jul 2004
Posts: 609

PostPosted: Fri Jan 14, 2005 12:43 am    Post subject: Re: Aprelium Mail Offline Reply with quote

admin wrote:
The problem is now solved and we can accept emails as before.

Sorry for the interruption of service.

Our registrar messed with our DNS zone settings and set the MX record to another server (not ours). So all the emails were sent to the wrong computer. This latter was rejecting all emails. It took them more than 24 hours to acknowledge their error and to fix it.


Woha, I hope you were refunded some money for this inconvience. :\ This is one of the reasons why Im going to host my own everything (including DNS server) ....ignorance.
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admin
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PostPosted: Fri Jan 14, 2005 4:14 pm    Post subject: Re: Aprelium Mail Offline Reply with quote

k1ll3rdr4g0n wrote:

Woha, I hope you were refunded some money for this inconvience. :\ This is one of the reasons why Im going to host my own everything (including DNS server) ....ignorance.

We won't be refunded because their TOS allow up to 1% of downtime per year (around 88 hours). Since the interruption lasted less than 48 hours, we can't get any cent back.
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NoName
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Joined: 05 Jan 2005
Posts: 88
Location: Lawton America

PostPosted: Sat Jan 15, 2005 12:52 am    Post subject: Reply with quote

1% (88 hours) isn't really that bad compared to how many hours in a year... However when something like that is down, it seems like forever...
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