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paulp -
Joined: 01 Aug 2003 Posts: 4 Location: isle of man
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Posted: Tue Mar 15, 2005 3:47 am Post subject: liberum helpdesk and free x1 v20020 |
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just upgraded 1.2.3.0 to 2.0.0.20 now the liberum helpdesk wont launch, getting 404 when trying to access the link. Have checked interpreter paths, nothing has changed.
i have reverted back to 1.2.3.0 and all fires up OK.
is there a problem with ahtml.exe and v2.0.0.20, do I still need to use it to process ASP pages?
paul |
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admin Site Admin
Joined: 03 Mar 2002 Posts: 1296
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Posted: Tue Mar 15, 2005 12:09 pm Post subject: Re: liberum helpdesk and free x1 v20020 |
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paulp,
When installing 2.0.0.20, choose the directory where the old version is so that your old configuration file is upgraded. Otherwise, if you install the server in a new location, it will start with a new fresh configuration that doesn't know where your old files are and so you get 404 errors (not found).
If this doesn't help, please send to support@aprelium.com your configuration file and tell us where have you installed the new version (what is the full path in your hard drive)? Tell us also what URLs give you error 404.
(Do not forget to add in your email a reference to this message in the forum). |
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