liberum helpdesk and free x1 v20020

 
Post new topic   Reply to topic    Aprelium Forum Index -> Classic ASP
View previous topic :: View next topic  
Author Message
paulp
-


Joined: 01 Aug 2003
Posts: 4
Location: isle of man

PostPosted: Tue Mar 15, 2005 3:47 am    Post subject: liberum helpdesk and free x1 v20020 Reply with quote

just upgraded 1.2.3.0 to 2.0.0.20 now the liberum helpdesk wont launch, getting 404 when trying to access the link. Have checked interpreter paths, nothing has changed.

i have reverted back to 1.2.3.0 and all fires up OK.

is there a problem with ahtml.exe and v2.0.0.20, do I still need to use it to process ASP pages?

paul
Back to top View user's profile Send private message
admin
Site Admin


Joined: 03 Mar 2002
Posts: 1295

PostPosted: Tue Mar 15, 2005 12:09 pm    Post subject: Re: liberum helpdesk and free x1 v20020 Reply with quote

paulp,

When installing 2.0.0.20, choose the directory where the old version is so that your old configuration file is upgraded. Otherwise, if you install the server in a new location, it will start with a new fresh configuration that doesn't know where your old files are and so you get 404 errors (not found).

If this doesn't help, please send to support@aprelium.com your configuration file and tell us where have you installed the new version (what is the full path in your hard drive)? Tell us also what URLs give you error 404.

(Do not forget to add in your email a reference to this message in the forum).
Back to top View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic    Aprelium Forum Index -> Classic ASP All times are GMT + 1 Hour
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB phpBB Group