priority support

 
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anybody
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Joined: 17 Mar 2008
Posts: 90

PostPosted: Wed Mar 19, 2008 11:39 pm    Post subject: priority support Reply with quote

How long does it usually take to get a response from priority support?

I just purchased my license of x2 and I failed to write down my product key and sent an email to priority support so until I get a response from them I'm stuck and can't use x2.
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rrinc
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Joined: 24 Feb 2006
Posts: 725
Location: Arkansas, USA

PostPosted: Thu Mar 20, 2008 12:07 am    Post subject: Reply with quote

I've always got a response within a day. Of course the time you send them an email could affect their response time due to timezone differences and the potentially slow speed of email.

Aprelium is in Tunisia which in my case (the US) is more than an 8 hour time difference.
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anybody
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Joined: 17 Mar 2008
Posts: 90

PostPosted: Thu Mar 20, 2008 12:30 am    Post subject: Reply with quote

I really hope they get back to me soon so I can get started.
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