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DeskHat -
Joined: 23 May 2011 Posts: 2
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Posted: Mon May 23, 2011 6:17 am Post subject: Couple of questions. |
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Howdy All,
I own a Abyss Web Server X2 license for windows and I haven't used it since 2007 and my last download was version 2.5, I have some questions about it.
1. I no longer have access to my old email but I can still log into the customer panel using my name and the license key. Is there anyway to change my primary email since I no longer have access to the old one?
2. Is there a way to get a re-issued license? As said above I no longer have access to the email account because it was hacked and due to the account being hacked someone could be using my license.
3. Since I have a license for X2 for windows, is there a way to pay for the protection extension but for linux? Unfortunately I no longer use windows for my server.
Thank you and hopefully you guys have good news for me soon. |
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aprelium-support -
Joined: 20 Feb 2009 Posts: 356
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Posted: Mon May 23, 2011 4:47 pm Post subject: Re: Couple of questions. |
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DeskHat wrote: | Howdy All,
I own a Abyss Web Server X2 license for windows and I haven't used it since 2007 and my last download was version 2.5, I have some questions about it.
1. I no longer have access to my old email but I can still log into the customer panel using my name and the license key. Is there anyway to change my primary email since I no longer have access to the old one?
2. Is there a way to get a re-issued license? As said above I no longer have access to the email account because it was hacked and due to the account being hacked someone could be using my license.
3. Since I have a license for X2 for windows, is there a way to pay for the protection extension but for linux? Unfortunately I no longer use windows for my server.
Thank you and hopefully you guys have good news for me soon. |
Dear DeskHat,
Could you please contact the priority technical support team :
http://www.aprelium.com/support/email/ _________________ Support Team
Aprelium - http://www.aprelium.com |
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DeskHat -
Joined: 23 May 2011 Posts: 2
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Posted: Tue May 24, 2011 1:49 am Post subject: |
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I will do that now.
Thank you. |
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